- Association for Intelligent Information Management
Knowledge Management and Records Management and Competitive Advantage in Business: /ch This chapter does not seek to. What are the important distinctions between knowledge management (KM) and document management (DM) systems? It's a common question. To introduce the key concepts and terms relating to records management. 3. To explore the relationship between knowledge management, records.
The RM field, which is at the core of a organizational business activity schema NSW State broader discipline called Archival Science, has Records, and each KM system is part of the researched the nature of records and of the activities technological context in which digital records are producing them for millennia Duranti, and, in created.
In the eyes of RM, a KM system is not responding to the challenges of digital records, has different from any other business information established a coherent theoretical framework. As one system such as a digital assets management system major product that the InterPARES project has used by a marketing unit or a web content produced, its terminology database contains a management system used by a communication unit.
KM is instructive to RM in at least two ways: To effectively manage digital are subject to RM rules and practices, as, for records through time, the first and most important example, they need to be appraised for establishing step is to exercise RM control over the creation of retention schedules and disposed of for operational records.
To do so, a clear understanding of the efficiency and legal compliance. Effective RM business activities i. The knowledge assets to be meaningfully interpreted and acquisition of such understanding traditionally relies applied.
Although both fields have the goal of on written business policies, procedures, keeping and making accessible informational performance reports, etc. RM policies, procedures, and tools longer history of research and practice in these areas.
Information Management vs Knowledge Management
The knowledge electronic records management system ERMS assets codified for a certain unit, workplace, or task started in the early s e. This professionals and expertise. As with other business rich body of accumulated knowledge should be able activities, the RM work relies partially on to aid KM in addressing similar system experience and the RM expertise faces grave loss requirements.
As pointed out by Wiig as cited in when experts leave the organization. To understand Dalkir,the KM system development touches KM would help RM to capture experiences, codify on almost all facets of an organization, and also for best practices and lessons learned, and retain this reason, the RM facet is one that KM should not expertise.
Knowledge Management Tools
Thus, we would like to issue a call for the two fields to start collaboration in both research KM and RM need to be distinguished from each and practice by becoming familiar with each other. These two fields are disciplinarily and This call for collaboration is intended for both professionally independent, with their ultimate goals fields. KM focuses on innovation and RM on sponsoring organizations both Innovative and trustworthiness.
Being distinct from each other is Trustworthy. Yet, knowledge needs to be distinguished also Conceptual foundations and research issues. KM and RM need to understand each other. Knowledge gain mutual-understanding is a step further than Management: In familiarity and appreciation of the respective core Encyclopedia of Library and Information Sciences 3d concepts, key activities, and representative ed.
By its nature, RM needs to Dalkir, K. Knowledge Management Theory and understand all functions of an organization to Practice. In comprehensively it does so, the more effective the Encyclopedia of Library and Information Sciences 3rd systems it will develop will be. As well, with a ed.
Knowledge Management and Records Management and Competitive Advantage in Business
Business Activity should lead to collaborating with each other. How Japanese Companies Create advancement. Focus on data and information Deal with unstructured and structured facts and figures. Benefit greatly from technology, since the information being conveyed is already codified and in an easily transferrable form.
Focus on organizing, analyzing, and retrieving - again due to the codified nature of the information. Is largely about know-what, i. Is easy to copy - due to its codified and easily transferrable nature. Focus on knowledge, understanding, and wisdom Deal with both codified and uncodified knowledge.
Uncodified knowledge - the most valuable type of knowledge - is found in the minds of practitioners and is unarticulated, context-based, and experience-based. Technology is extremely useful, but KM's focus is on people and processes. IT is great for transferring explicit, codified knowledge, but it's role in the transfer of deeper, internalized knowledge is more complex.
Since this kind of knowledge is passed from person to person, through interaction, collaboration, mentoring, etc. They are therefore not merely passing on information, but also act as tools to bring people together, to enhance communication, to allow the storage and transfer of unstructured thoughts and notes, etc. Focus on locating, understanding, enabling, and encouraging - by creating environments, cultures, processes, etc.misjon.info Case and Knowledge Management for Health Organizations